ASSE Exam Terms and Procedures

The following instructions apply to ASSE 12080 certification and recertification:

1. Complete the applicable training--the 14 certification courses or the recertification course. You have 12 months to complete the training but for best success, we strongly recommend you finish within 3 months, preferably 1 month. The recertification training can be taken up to 6 months before your certification expires.

2. Complete the study guide to prepare for the exam.

3. Purchase the exam (LAMPS Purchase page) no more than 1 month after completing the course(s) and study guide. You cannot purchase the exam until you have completed the training.

4. Take the exam no more than 30 days after ASSE sends directions. We strongly recommend you take the exam right after completing the training and study guide, while the material is fresh in your mind.

ASSE sends out exam access only during the first week of each month. You can typically expect to receive directions the first week of the month after you purchase the exam. However, if you purchase the exam at the end of a particular month, there is no guarantee you will be on the list, and therefore you may need to wait until the following month. This is because ASSE requires LAMPS to finalize the list of test takers before the end of each month. For example, if you purchase the exam on January 21 or earlier, expect to receive your exam access in early February. If you purchase the exam on January 28, you may end up waiting until early March.

If you do not receive an email from ASSE with the exam directions within the time periods mentioned above, email support@hcinfo.com.

Here are instructions from ASSE about the exam:

1. The first exam attempt will be open for 30 days after the notification is sent. 

2. The computer being used for the exam must have all the below items to ensure proper functioning of the exam. 

a. Google Chrome: https://support.google.com/chrome/answer/95414 

b. Proctorio Chrome Extension (to install select here: getproctorio.com)  

c. NOTE: Use of smartphones or tablets (iPads, etc.) is prohibited because these devices do not support the use of Proctorio Chrome Extension. 

d. Working Camera/Webcam 

e. Working Microphone

It is recommended that the students perform the system tests in advance of taking the exam just in case there are issues. The exam platform will prompt you to do this before the exam begins and will not allow you to move forward until it is completed successfully.

3. If you are using a work computer, you may need to work with your IT support staff to ensure the use of Proctorio.  

4. Valid ID: Driver’s License or State ID, will be required to show this to the camera prior to starting the exam. 

5. Private room with no background noise (no TV or music in background. No Talking). 

6. If taking the exam at home: Limit Internet usage (e.g., video streaming, online gaming, etc.) by other household members to ensure continued conductivity with the exam platform.

7. Clear workspace: You are only allowed to have the ASSE WICRA document available in printed form. Once the exam is started the exam platform restricts you from opening other windows or programs on the device with the exam. 

8. Follow the directions sent by ASSE to log into your exam.

9. If there are any issues, an automatic chat box will pop-up to talk to a live person for assistance. If you need additional help, a phone number and email will also be provided for further assistance.  

10. Most common questions: 

a. I cannot share my desktop and it will not let me move forward:  

    i. When asked to share your desktop you must SELECT the screen icon first and

    then select “share”. 

b. What is the passing score? 

    i. You need to achieve an 80% or better to pass. 

c. Did ASSE receive my score, when will I receive credentials?  

    i. If you see your score after completing the exam, that means ASSE has received

    the score. Remember to take note of your score. 

    ii. Credentials will be sent to and distributed from HC Info

d. I lost connection and/or got kicked out during my exam. 

    i. You can log back in and start where you left off. Please do this as quickly as

    possible, the exam time clock does not stop. 

    e. When do I need to take the exam by? 

            i. The exam will be available for 30 days after the exam access notification is sent. 

    f. What is the exam time limit? 

            i. The exam time limit is 2 hours. 

    g. How many tries do I get to pass the exam? 

            i. You have up to 3 tries, each attempt requires a new exam fee.