Emails sent from LAMPS

Emails are sent from LAMPS for one of four purposes:

A. Transactions. You purchased a LAMPS product and received an email with your invoice or receipt.

B. Renewal reminders. Purchasers and configuration users in a LAMPS site (Plan, Benchmark, or Complete) receive notifications about the expiration. Implementation of a site is important, so the renewal reminder emails will continue periodically until the site is renewed. Renewal reminder emails cannot be turned off for a given site because that would defeat the purpose altogether. To avoid receiving the emails, configuration users could be downgraded to non-configuration or audit/read-only, but that would not make sense for users who need access to the Configuration section. Note: Purchasers receive renewal reminder emails 92, 64, 36, 15, and 8 days before expiration. The other users with configuration privileges receive emails 29 and 8 days before expiration. Therefore, to prevent non-purchaser users from getting the reminder emails, be sure to renew 30 days or more before expiration.

C. Control measure verification notifications. WMP users with configuration privileges can opt to receive notification emails about control measure verification that is not entered, overdue, or due soon.  To stop receiving control measure verification notification emails, you can uncheck the control measure category boxes under your name on the "Manage WMP Update Notification Emails" page in Configuration > Notifications.

D. Sensor notification emails. LAMPS Benchmark and LAMPS Complete users can opt to receive a weekly report summarizing sensor readings over the last few days and/or emails when sensor readings have exceeded the team-set alarm levels. To stop receiving Sensor Notification Emails, go to Configuration > Sensors > Go To Sensor Configuration > Sensor Notification Emails.

E. Lab notification emails. LAMPS sends Lab Result and Lab Report notification emails. Lab Report emails are sent when someone uploads a lab report in the Documentation section. Lab Result emails are sent when a lab sends test results into LAMPS (only in LAMPS Complete). LAMPS Plan sites do not have a "manage notifications" section for Lab Report emails - they go out to all WMP users if a lab report is uploaded - so the only way to not receive Lab Report emails for LAMPS Plans is to be removed from the team list. In LAMPS Benchmark and LAMPS Complete sites, go to Configuration > Manage Lab Notification Emails to opt in or out of Lab Report and Lab Results notification emails.

F. Emails sent from the LAMPS Message Center. LAMPS users may receive emails sent from the Message Center about important updates to LAMPS content or functions, about LAMPS-only training webinars, or emails with information about a data breach or other problem). The only way to be excluded from such important emails is to cancel your LAMPS account.