Trouble Accessing LAMPS

Modified on Tue, May 13 at 9:52 AM

If you're having trouble accessing LAMPS, please check the following:

1. Browser Extensions: Check if any browser extensions might be causing the issue. You can test this by using private mode or by temporarily disabling extensions.

2. Cookies: Ensure that cookies are enabled in your browser settings.

3. JavaScript Support: Confirm that your browser supports JavaScript.

4. Try a Different Browser: If another browser works, the issue may be related to cache or cookies. Clear the cache and cookies in your original browser and try accessing LAMPS again.

5. Company Network: If you are using a company computer, consult your IT department. The company network may be blocking access to LAMPS.

6. Multi-factor Authentication (MFA): If you are not receiving the access code needed for MFA, make sure your LAMPS username is a valid email address to which you have access. If it is, check your spam folder if you don't see the email in your inbox.

If you need further assistance, please email support@hcinfo.com.